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For support call 1300 313 798 or email us



Current COVID19 information: 

Refinance Cash Bonus and Frontline Extra Bonus

Suncorp has released a new Home Lending Refinance Cash Bonus (Offer 1) of up to $3,000, with an effective date of Friday, 15 May 2020.  In addition, an extra $1,000 Frontline Extra Cash Bonus (Offer 2), will be available (also effective Friday, 15 May 2020) for teachers, emergency workers and health heroes - our ‘frontline’ heroes during the COVID-19 situation - providing eligible customers with a cash payment of up to $4,000 in total. Talk to your BDM and follow these links for the Eligible Occupations list, FAQs and Campaign Codes to use in ApplyOnline.

We're here to support small business

Our SME Support Loan can help eligible business customers manage their cashflow if they've been impacted by COVID-19. Terms and conditions apply. Find out more here.

Free online classes

Do you, or your customers have restless children at home at the moment? You might want to explore the following options.


Suncorp is supporting Team Girls online netball clinics, in partnership with Netball Australia and NETFIT Netball. Online and live until 22 May, the free clinics are jam-packed with netball workouts, skills, fitness, nutrition and cooking hacks guaranteed to keep young netballers busy and active.

On pointe with Queensland Ballet

As Queensland Ballet’s principal partner, Suncorp is supporting the ballet company’s community classes – and you don’t need to be in Queensland to attend! The restrictions imposed by COVID-19 were the inspiration behind the free classes – find out more by visiting

Tell your customers

Suncorp customers can now reset their password as well as recover their Customer ID online, without having to call our Contact Centres or visit one of our stores.