Navigating the Landscape ready reference guide for brokers
Navigating the Landscape ready reference guide has been developed to assist in understanding and adapting to industry change. The guide provides an objective overview of relevant government and industry reviews, highlighting key dates, findings and links for more information.
Important updates to process and lending requirements
Credit critical information required for submission
All credit critical information will now be required prior to residential application submission, as part of the mandatory submission checklist in Apply Online. Read more.
Four months statements required for transaction and credit accounts
To better gather insights on customers living expenses, we now require customers to provide four months of statements for their primary transaction account, credit cards and store cards. Read more.
Improved access to customer information
We’ve improved our processes to allow you to access information on behalf of your customer. A Broker Authority is now available and must be signed by the customer for access. Read more.
MPA Top 100 Brokers
Suncorp's head of bank intermediaries, Mark Vilo sat down with the number 1 ranked broker for the second year in a row, Justin Doobov for his tips on building a robust, customer-centric business. Watch the video here.