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News

Current COVID19 support information: 

Bank of the Year and Business Bank of the Year for the third year running

Suncorp has been named Money Magazine's Bank of the Year and Business Bank of the Year for the third year running. We were recognised for our dedication to customer satisfaction through offers, products and service. In the last year we eliminated all account keeping fees on all personal and business deposit accounts, created new digital offerings on our award-winning Suncorp App, and continued to offer consistently low rates for personal and business banking customers. We were also commended for the work we do supporting our vulnerable customers.

We would like to thank all our brokers for their ongoing support. We couldn't do it without you.

Comprehensive Credit Reporting

Suncorp accesses Comprehensive Credit Reporting (CCR), providing greater visibility of consumer credit accounts and repayment history. CCR reduces the number of statements brokers need to provide with each application. Please reference the CCR Broker Guide and CCR Broker FAQs for more information. CCR rules are live and documentation requirements reflect the use of CCR in ApplyOnline. Should you have any enquiries regarding CCR, please don’t hesitate to contact your Business Development Manager.

Refinance Cash Bonus and Frontline Extra Bonus

Suncorp has released a new Home Lending Refinance Cash Bonus (Offer 1) of up to $3,000, with an effective date of Friday, 15 May 2020.  In addition, an extra $1,000 Frontline Extra Cash Bonus (Offer 2), will be available (also effective Friday, 15 May 2020) for teachers, emergency workers and health heroes - our ‘frontline’ heroes during the COVID-19 situation - providing eligible customers with a cash payment of up to $4,000 in total. Talk to your BDM and follow these links for the Eligible Occupations list, FAQs and Campaign Codes to use in ApplyOnline.