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Small Business Turn Around Times

 

 

Note: The information above is a guideline with the pre-assessment timeframe commencing from the date that the latest required supporting document is uploaded via ApplyOnline.

 

Term

Definition

Day

One full business day

Pre-assessment

An assessment to confirm that all required supporting documents have been provided at time of lodgement

Credit assessment

Full initial assessment resulting in a credit decision or, deferral for further information or, referral to a Higher Credit Authority

Higher credit authority

When the assessing Lender refers the file for review or credit decision to a higher delegated authority holder

In-flight assessment

Assessment of additional information provided post lodgement or conversion of a pre-approval to full approval

Document preparation

Loan documents created and issued to the customer

Certification for settlement

Verification of signed loan documents and supporting information received by our Settlement Agent to enable settlement